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SMS Text Policies

 

SMS MESSAGING TERMS & PRIVACY POLICY ADDENDUM

PDQuick Enterprises, LLC | PDQuick Solutions

Effective Date: November 5, 2026
Last Updated: November 5, 2026

This SMS Messaging Terms & Privacy Policy Addendum ("SMS Terms") supplements the Terms of Service and Privacy Policy of PDQuick Enterprises, LLC ("PDQuick," "we," "us," or "our").

These SMS Terms address three categories of messaging:

  1. Communications sent directly by PDQuick Solutions.
  2. Communications delivered through HMS Cloud Management applications and related technology providers.
  3. Communications associated with participating restaurants using PDQuick-supported online ordering services.

The business identified as the sender of a particular messaging program is responsible for obtaining the consent required for that program. The roles of PDQuick, participating merchants, HMS, and other technology providers may vary according to their contractual arrangements.

1. PDQuick Solutions Direct SMS Program

PDQuick may send text messages to customers, prospective customers, and authorized business representatives who have provided the consent required for the applicable communications.

Messages may include:

  • Responses to inquiries and requests for information.
  • Appointment confirmations and reminders.
  • Merchant account application and onboarding updates.
  • Technical support and customer service communications.
  • Account notifications and service updates.
  • Promotional messages and product announcements where separately authorized.

PDQuick will identify itself as the sender in accordance with applicable messaging requirements.

Consent to receive promotional messages is voluntary and is not a condition of purchasing products or services.

2. HMS Cloud Management SMS Programs

PDQuick may offer, recommend, facilitate, or support cloud-based business management applications provided by HMS and its technology partners.

Certain applications may include SMS capabilities for customer engagement, appointment scheduling, service notifications, order updates, reminders, and other business communications.

Participating Business Responsibilities

Businesses using these applications are responsible for:

  • Obtaining legally sufficient customer consent.
  • Providing appropriate messaging disclosures.
  • Identifying the business responsible for the messaging program.
  • Maintaining records of consent.
  • Honoring opt-out requests.
  • Sending only communications authorized by the recipient.
  • Complying with applicable telecommunications, privacy, and consumer protection requirements.

Technology Provider Responsibilities

HMS and its applicable technology providers may establish additional requirements governing messaging functionality, acceptable use, delivery, privacy, and program registration.

Those requirements may apply independently of these PDQuick SMS Terms.

The participating business must review and comply with applicable provider agreements and messaging policies.

PDQuick does not independently guarantee delivery, availability, or legal compliance of SMS campaigns operated by participating businesses.

Nothing in these Terms eliminates obligations that PDQuick may have under applicable law or its own contractual commitments.

3. Restaurant Online Ordering SMS Program

Participating restaurants may use PDQuick-supported online ordering technology to communicate with customers concerning their orders.

Transactional Order Messages

Depending on the restaurant's configuration, messages may include:

  • Order confirmations.
  • Order acceptance or rejection notifications.
  • Preparation status updates.
  • Pickup readiness notifications.
  • Delivery status notifications.
  • Order-related customer service communications.

These messages relate to a customer's transaction with the participating restaurant.

The restaurant must obtain any consent required for these communications and provide appropriate disclosures at checkout or through another lawful enrollment method.

Restaurant Promotional Messages

Participating restaurants may offer separate promotional messaging programs where supported by their technology and applicable agreements.

Promotional messages may include special offers, coupons, loyalty promotions, and marketing announcements.

Customers must provide the level of consent required by applicable law before receiving promotional messages.

Placing an online order does not automatically enroll a customer in a restaurant's promotional SMS program.

Consent to receive restaurant messages does not authorize unrelated marketing messages from PDQuick or other participating businesses.

Restaurant Responsibilities

Each participating restaurant is responsible for its own SMS campaign content, required disclosures, consent records, customer communications, and compliance obligations.

PDQuick may provide technical functionality, integration assistance, and support consistent with the applicable service agreement.

4. SMS Consent Requirements

Recipients must provide the consent required for the particular messaging program.

Consent may be obtained through appropriately disclosed website forms, checkout processes, electronic enrollment, keyword subscriptions, or other lawful methods.

Where required, consent must be affirmative, specific to the identified sender and messaging purpose, and documented.

Marketing consent must not be inferred solely from an existing customer relationship, order placement, or submission of a telephone number.

Consent to receive marketing SMS messages is not a condition of purchase.

5. Message Frequency and Charges

Message frequency varies according to the selected program and customer activity.

Recurring messaging programs will disclose the applicable frequency information during enrollment.

Message and data rates may apply according to the recipient's wireless carrier plan.

PDQuick does not control charges assessed by wireless carriers.

6. Opt-Out and Revocation of Consent

Recipients may opt out of an SMS messaging program at any time.

Reply STOP to the applicable program's text messages to request that messaging stop.

Requests using other recognized opt-out language, including CANCEL and UNSUBSCRIBE, or another reasonable method of revoking consent, will be honored as required by law.

Opt-out requests will be processed promptly and within applicable legal deadlines.

A final confirmation message may be sent where permitted.

An opt-out applies to the messaging program or sender covered by the request, subject to applicable legal requirements.

Recipients who wish to stop messages from multiple independent businesses may need to opt out of each applicable sender's program.

7. HELP and Customer Assistance

For assistance, reply HELP to the applicable SMS program where supported.

For PDQuick-operated messaging programs, assistance is also available through:

PDQuick Solutions
Email: support@pdquick.net
Phone: +1-855-737-8425
Website: https://www.pdquick.net

Customers receiving messages from independent restaurants or businesses should also contact the business identified in the message.

8. Information Collected

Depending on the applicable messaging program, information collected may include:

  • Name and contact information.
  • Mobile telephone number.
  • Email address.
  • Order or transaction details.
  • Appointment or service information.
  • Customer support communications.
  • Messaging preferences and consent records.
  • Message delivery and opt-out information.

Information is collected through applicable websites, enrollment forms, ordering systems, customer service interactions, and participating business applications.

9. Use of SMS Information

Information collected through SMS programs may be used to:

  • Deliver authorized communications.
  • Provide requested products and services.
  • Process order and appointment notifications.
  • Respond to customer inquiries.
  • Maintain consent and suppression records.
  • Prevent fraud and unauthorized messaging.
  • Maintain system security.
  • Comply with applicable legal obligations.

SMS information will not be used for unrelated promotional communications without the consent required by law.

10. SMS Privacy and Data Sharing

PDQuick does not sell or share mobile telephone numbers or SMS opt-in consent information with third parties or affiliates for their independent marketing or promotional purposes.

Mobile information may be disclosed to authorized telecommunications carriers, messaging platforms, hosting providers, and other service providers where reasonably necessary to deliver authorized messages, administer the messaging program, maintain security, or satisfy legal obligations.

Participating businesses may receive information necessary to fulfill transactions and administer their own authorized communications, subject to applicable law and contractual requirements.

SMS opt-in consent information will not be shared with third parties for their own marketing purposes.

Other data handling practices are described in the applicable Privacy Policy.

PDQuick's Privacy Policy is available at:

https://pdquick.net/privacy-policy

11. Data Security and Retention

PDQuick maintains commercially reasonable administrative, technical, and organizational safeguards appropriate to the information it handles.

No electronic transmission or storage system can be guaranteed completely secure.

SMS information is retained for as long as reasonably necessary to provide services, maintain consent records, satisfy contractual obligations, resolve disputes, or comply with applicable law.

Participating businesses and technology providers may maintain separate retention practices under their respective agreements and privacy policies.

12. Children and Minors

PDQuick's direct business messaging programs are intended for individuals aged 18 or older.

PDQuick does not knowingly solicit SMS marketing enrollment from children under 13.

Participating businesses offering consumer services must comply with applicable age-related privacy and consent requirements.

13. Carrier and Technology Limitations

SMS delivery depends on wireless carriers, telecommunications networks, messaging platforms, device compatibility, and service availability.

Carriers are not liable for delayed or undelivered messages.

PDQuick does not guarantee uninterrupted message delivery.

Recipients should not rely on SMS as the exclusive means of receiving emergency or safety-critical information.

14. Third-Party Messaging Terms

HMS Cloud Management applications and other third-party platforms may be subject to separate terms of service, acceptable use policies, privacy notices, and messaging program requirements.

Where a participating business uses third-party messaging infrastructure, the applicable provider's terms may govern technical functionality, delivery, registration, and related service obligations.

These PDQuick SMS Terms do not replace any separately applicable provider agreement.

15. Changes to These SMS Terms

PDQuick may update these SMS Terms to reflect changes in applicable law, technology, service offerings, or operational practices.

Updates will be published with a revised effective date.

Where legally required, material changes will be subject to additional notice or renewed consent.

16. Contact and Privacy Inquiries

For questions concerning PDQuick-operated SMS messaging, consent, opt-out requests, or privacy practices, contact:

PDQuick Enterprises, LLC
PDQuick Solutions
3324 E Ray Rd #551
Higley Pointe, AZ 85236

Email: support@pdquick.net
Phone: +1-855-737-8425
Website: https://www.pdquick.net

Privacy Policy: https://pdquick.net/privacy-policy

© 2026 PDQuick Enterprises, LLC. All Rights Reserved.


 

Restaurant Online Ordering — SMS Messaging Program

Program Administration

PDQuick Enterprises, LLC provides branded online ordering solutions to participating restaurants through technology supplied and supported by Order Online, Inc.

SMS telephone numbers associated with PDQuick Online Ordering are provisioned and managed by Order Online, Inc. through its messaging infrastructure.

Participating restaurants use these services to communicate with customers regarding orders placed through their respective online ordering platforms.

Transactional SMS Notifications

Depending on the restaurant's configuration and the customer's messaging preferences, SMS notifications may include:

  • Order confirmations and acceptance notifications.
  • Order preparation and pickup readiness updates.
  • Delivery status notifications.
  • Order-related customer service communications.
  • Other notifications directly related to an active order.

Transactional messaging is limited to communications reasonably associated with the customer's order or requested service.

Restaurant Marketing Communications

Participating restaurants may offer promotional SMS programs where supported by the platform.

Promotional messages may include coupons, special offers, loyalty promotions, and restaurant announcements.

Customers must provide legally sufficient, separately documented consent before receiving promotional SMS messages.

Placing an order does not automatically constitute consent to receive promotional SMS messages.

Consent to receive messages from one restaurant does not authorize unrelated marketing communications from PDQuick or other participating restaurants.

Responsibilities

PDQuick Enterprises, LLC provides the branded online ordering solution, merchant relationship management, and applicable customer support services.

Order Online, Inc. provides and manages the underlying online ordering and SMS messaging infrastructure, including provisioning and management of associated messaging telephone numbers.

Participating restaurants are responsible for their menu and order information, customer communications, marketing content, and obtaining legally required customer consent for messaging programs they operate.

Each party remains responsible for its own obligations under applicable law and contractual agreements.

Consent, Opt-Out, and Assistance

Customers may receive transactional SMS notifications when legally sufficient consent or another applicable lawful basis supports those communications.

For promotional SMS programs, customers must affirmatively opt in through the applicable enrollment process.

Message frequency varies according to order activity and the messaging program. Message and data rates may apply.

Recipients may reply STOP to opt out or HELP for assistance where supported by the applicable messaging program.

Other reasonable revocation requests will be honored as required by applicable law.

Privacy and Customer Information

Customer information may be processed by the participating restaurant, PDQuick, Order Online, Inc., and authorized service providers as necessary to operate the ordering platform and deliver permitted communications.

SMS opt-in information will not be sold or shared with third parties for their independent marketing purposes.

Each party's handling of personal information is subject to applicable privacy laws, contractual obligations, and published privacy notices.

For additional information, review the PDQuick Privacy Policy at:

https://pdquick.net/privacy-policy

Additional Provider Terms

Use of the online ordering and messaging platform may also be subject to applicable Order Online, Inc. terms and policies.

Nothing in this section replaces contractual obligations imposed by applicable law or separate agreements with the technology provider.

© 2026 PDQuick Enterprises, LLC. All Rights Reserved.

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©2026 PDQUICK ENTERPRISES, LLC ALL RIGHTS RESERVED

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